Team → Account → Delete account, owners only. You type the account's name and your password or a two-factor code.
The account freezes immediately: monitors pause, status pages become private, and integrations are disconnected. The data is deleted 30 days later. Until then you can cancel from the panel or through the link in the confirmation email, and everything resumes as it was.
Free credits are lost with the account. Bought credits are lost too, unless the refund policy still allows a refund (unused credits, within 14 days of the purchase): ask for it before you delete. Tax records, that is invoices and receipts, are kept for as long as the law requires.
A reseller account cannot be deleted while it still has customer accounts.
Last change: 31 October 2026.