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Uptime and SLA calculator

Enter a percentage to see how much downtime it allows, or enter downtime to see the percentage. Useful for writing an SLA or checking a host’s promise.

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The basics

What is uptime?

Uptime is the share of time a service works, as a percentage. 99.9% sounds close to perfect, but it allows almost 44 minutes of downtime a month. Each extra nine cuts the allowed downtime by ten.

UptimePer dayPer weekPer monthPer year
99%14m 24s1h 40m 48s7h 18m 20s3d 15h 39m
99.5%7m 12s50m 24s3h 39m 10s1d 19h 49m
99.9%1m 26s10m 4s43m 50s8h 45m 57s
99.95%43s5m 2s21m 55s4h 22m 58s
99.99%8.6s1m4m 23s52m 35s
99.999%0.86s6s26s5m 15s
How we calculate

Simple arithmetic, stated plainly.

Allowed downtime is (100% − uptime) × the length of the period. We count a day as 24 hours, a week as 7 days, a month as 30.44 days, a quarter as 91.31 days and a year as 365.25 days, the averages over a leap-year cycle. Contracts often use a 30-day month instead, which gives slightly less downtime; check which one yours uses.

What does 99.9% uptime mean?

At most about 44 minutes of downtime a month, or 8 hours 46 minutes a year.

What are «five nines»?

99.999% uptime: about 5 minutes a year. It needs redundancy everywhere and is rare outside telecoms and large clouds.

What counts as downtime in an SLA?

Whatever the contract says. Many exclude planned maintenance and count only outages longer than a few minutes, so read the definitions before comparing percentages.

How do I measure my own uptime?

With checks from outside, at a fixed interval, from more than one place. One location can’t tell a real outage from a bad route; we confirm from three continents before counting a minute as down.